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We stand behind our service and products and to that end, we encourage all users, be they prospective or existing customers, to ask us directly if they have any questions about our service.

Unlike many financial services and payment processing companies, we're here for our customers and much prefer our members to be fully informed than not.

If you have a question or would just like more information before you join UBC, contact us using the information below.

Customer Service Department:
(Statement and billing questions, batch and deposit information, bank account changes, name changes, additional locations)
service@unitedbankcard.com
Ph: 800-201-0461

Technical Support Department:
(Terminal help desk, adding new card types, repairs)
tech@unitedbankcard.com
Ph: 800-201-0461

Shipping & Supplies:
(Paper, ribbons, imprinter slips, ink, supplies for your POS terminal)
supplies@unitedbankcard.com
Ph: 800-201-0461

Risk Management Department:
(Fraudulent sales, suspicious activity or sales that exceed your processing estimates)
risk@unitedbankcard.com
Ph: 800-201-0461

Voice Authorization Center:
Please contact when your terminal says "Call Center" or when initiating a "Code 10" verification on suspicious transactions

CREDIT CARD COMPANIES
(Have your merchant numbers ready)
Visa/MasterCard: 1-800-944-1111 - Bank ID# 089900
American Express: 1-800-528-2121
Discover Card: 1-800-347-1111

ACCEPT CREDIT CARD PAYMENTS TOMORROW
Whether you need a merchant account or already have an existing merchant account and are simply seeking a better rate, call United Bank Card today to speak with a sales representative or apply online for instant approval.